Last Updated: 12/08/2025
This Privacy Policy explains how we collects, uses, stores, and protects personal information while providing cybersecurity, digital protection, IT infrastructure management, consulting, and related services.
By using our services or accessing our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Name, contact number, email address
Company name and job designation
Billing and invoicing details
1.2 Technical & System Information
To deliver cybersecurity and IT management services, we may collect:
Device details, IP addresses
System logs, network traffic metadata
Security alerts and incident data
Infrastructure performance metrics
1.3 Client System Data
During audits or monitoring activities, we may access:
Server logs
Configuration files
Vulnerability scan results
Backup data (if authorized)
We only access what is required for service delivery.
1.4 Cookies & Website Usage Data
Collected for analytics, security, and improving user experience.
2. How We Use Your Information
We use collected data for:
Delivering cyber security & IT infrastructure services
System monitoring and threat detection
Incident response and vulnerability remediation
Service improvements and security enhancements
Customer support and communication
Legal compliance and audit requirements
We never sell your information to third parties.
3. Data Protection & Security Measures
We implement advanced security controls, including:
Encryption of stored & transmitted data
Multi-factor authentication
Network monitoring and intrusion prevention
Regular vulnerability assessments
Controlled access based on least privilege
Secure data backups and disaster recovery
Your data is handled with industry-standard cybersecurity practices.
4. Data Sharing & Third Parties
We may share limited information with:
Authorized service providers (cloud hosting, data centers)
Compliance bodies or legal authorities (only when required)
Partners assisting in security operations
All third parties follow strict confidentiality and security standards.
5. Data Retention
We retain customer and system data only as long as necessary for:
Service delivery
Legal obligations
Contract requirements
Upon termination of service, data may be securely deleted upon request.
6. Your Rights
You have the right to:
Access your personal data
Request correction or update
Request deletion (where legally permitted)
Withdraw consent for non-essential data usage
Request a copy of stored data
For any request, email us at: [your email]
7. Confidentiality & Non-Disclosure
All client information, system data, security logs, and business information obtained during services are treated as strictly confidential.
We comply with NDA agreements where applicable.
8. Children’s Privacy
We do not knowingly collect information from individuals below the age of 16.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with a revised date.
10. Contact Us
For questions or concerns, contact:
Xpereos CyberTech
Email: Support@xpereos.in
Phone: +91 9901920070
Website: www.xpereos.in
Address: 3rd Floor, 15th Main, 2nd Cross, E Block, Sahakar Nagar, Hebbal Bangalore – 560092